Returns and Refunds Policy – BigTexFunkadelic

Returns and Refunds Policy

Returns 
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of products are exempt from being returned. We print our products using dye-sublimation, a technology that allows for us to produce these insanely vibrant all over designs. Due to this process, the apparel items may contain smudges or irregularities along the seams or under the armpit of the sleeves. We cannot accept returns for this reason. Each item is a unique, 1 of-a-kind product, printed exclusively for the customer who ordered it.

To complete your return, we require a receipt or proof of purchase. Or you can contact the manufacturer for returns/refunds if applicable.

Refunds (if applicable) 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable) 
If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at bigtexfunkadelic@gmail.com.

Shipping 
To return your product, you should mail your product to: P.O. Box 136 Kyle Texas US 78640

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Do not send your returns to the address listed above without contacting us first to make sure that your item is returnable.